FAQs

Many exterior changes to your home or property require approval from the Design Review Committee before work begins. This can include painting, roofing, landscaping changes, fences, hardscaping, pools, exterior lighting and other visible modifications. Review the Design Guidelines before starting your project.

View Design Review

Design Review requests are submitted through the Resident Portal. Be sure to include the information required for your project, such as plans, photos, surveys or color selections.

Submit A Design Review Request

Homeowners are responsible for routine maintenance of their property, including lawns, landscaping, shrubs, trees, mulch, hard surfaces and the exterior of the home. Our Community Standards page provides helpful year-round reminders and a monthly maintenance focus.

View Community Standards

This depends on where you live. In Preserve, roads and sidewalks are maintained by the HOA. Public roads and sidewalks outside HOA-maintained areas are generally handled by Hillsborough County.

Who to Contact

Many of the recreational amenities used by Starling and Preserve residents—including pools, clubhouses, parks and other common recreational facilities—are maintained by the FishHawk Ranch CDD.

View our Amenities

Many community streetlights are maintained by Tampa Electric (TECO). Outages can be reported directly to TECO, and you may need the pole number or location of the affected light when submitting a report.

Report a Street Light

Questions or concerns involving Association standards or a property within Starling or Preserve can be directed to Community Management. Management can review the concern and determine the appropriate next steps.

Contact Folio Association Management

Questions about your HOA account, assessments, payments or Association-related account matters should be directed to Community Management or handled through the Resident Portal.

Resident Portal
Contact Folio Association Managem

Association documents, Design Guidelines, community standards and other homeowner resources are available through the website and Resident Portal.

Forms and Documents
Resident Portal

Starling and Preserve are supported by several organizations, including the HOA, FishHawk Ranch CDD, Hillsborough County and Tampa Electric. Use the contact guide below to identify the organization responsible for your question or service request.

Who Do I Contact

Not sure where to start? Use the guide below to find the organization responsible for common services and areas throughout Starling and Preserve.

HOA & Community Management

Starling FishHawk Homeowners Association

Contact the HOA for:

  • Exterior modifications & Design Review
  • House painting and roofs
  • Fences
  • Home landscaping
  • Community standards & violations
  • Leasing requirements
  • Preserve gates
  • Preserve roads & sidewalks
  • Service Area / Villa matters
  • HOA account or Association questions
Contact the HOA
Resident Portal

The HOA and Community Management handle matters related to your home, Association standards, and HOA-maintained areas.

FishHawk Ranch CDD

Community Amenities & Common Areas

Contact the CDD for:

  • Pools & clubhouses
  • Fitness centers
  • Parks & playgrounds
  • Tennis & pickleball courts
  • Trails
  • Ponds
  • Common-area landscaping
  • CDD parks
  • Entrance monuments
  • Other CDD-maintained amenities
Contact the CDD
CDD Website

The FishHawk Ranch Community Development District maintains many of the recreational amenities and shared common areas enjoyed throughout the community.

Hillsborough County

Public Services & Infrastructure

Contact Hillsborough County for:

  • Water & sewer
  • Trash & recycling
  • Public roads
  • Public sidewalks
  • County parks
  • Public infrastructure concerns

Hillsborough County Sheriff’s Office

For:

  • Emergencies
  • Trespassing
  • Law-enforcement concerns
  • Community Resource Deputy
Sidewalk Repair
HCFL
HCSO

TECO / Utilities

Electric Service & Street Lighting

Contact TECO for:

  • Streetlight outages or repairs
  • Power outages
  • Electric service concerns
  • New service or service changes
  • Billing questions

Streetlight Out?

Streetlight issues can be reported directly to TECO. Residents may need to identify the affected light or location when submitting a report.

Report a Streetlight
Tampa Electric

TECO provides electric service and maintains many of the streetlights throughout the community.

Still Not Sure?

If you’re unsure which organization is responsible for your question or concern please reach out to Folio Association Management. They can help identify the appropriate organization or resource and point you in the right direction.